When writing with two pens, the pens skip and break up. What is wrong?
- If the pens are causing interference or unwanted effects, try the following solutions:
- When both pens are used at the same time, make sure they are approximately 4 inches (10.16 cm) apart.
- Do not rest the pens on the image area of an interactive table, to avoid interference with your computer's mouse.
- Make sure that nothing is blocking the direct line to the infrared site.
- For easier operation, hold the pen perpendicular to the projection surface.
- For the best performance, connect your computer to the projector using a VGA or HDMI cable for display and the USB cable for interactivity.
- If you are using USB display in Windows, you may need to disable Windows Aero in the Epson USB Display Settings program on your computer.
- If you are having difficulty double-clicking in Mac OS X, go to the Preferences menu, select the Mouse Tracking Speed option and reduce the double-click speed.
- If you are projecting over a network, see the EasyMP Network Projection Operation Guide for performance adjustment instructions.
- Make sure you have calibrated the system. Try manual calibration.
- Make sure the cable cover is in place to keep cables from blocking the signal.
- Try adjusting the pen operation area.
- If you use the E-Zoom + button on the remote control to enlarge the image, the pen position is not accurate. When you return the image to the original size, the position should be correct.
- In PC Interactive mode (in the Extended menu), turn off Auto Adjust Pen Area and select Manual Adj. Pen Area.
- Try changing the computer's resolution to 1280 × 800.
Solutions When the Interactive Pens Are Slow or Difficult to Use
If the pens are difficult to use or respond too slowly, try the following solutions:
Solutions When the Interactive Pen Position Is Not Accurate
If the pen position is not the same as the mouse pointer, try the following solutions:
Projector Setup Settings - Extended Menu
Published: May 21, 2014 Was this helpful? Thank you for the feedback!