The pen is causing interference and unwanted effects. What should I do?
If the pens are causing interference or unwanted effects, try the following solutions:
- When both pens are used at the same time, make sure they are approximately 4 inches (10.16 cm) apart.
- Do not rest the pens on the image area of an interactive table, to avoid interference with your computer's mouse.
- Make sure that nothing is blocking the direct line to the infrared site.
Published: May 9, 2014 Was this helpful? Thank you for the feedback!