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Home Support Projectors BrightLink Series Epson BrightLink 575Wi

I am not receiving mail when a product problem occurs. What should I do?

    If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions:
    • Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an e-mail.)
    • Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu or in the network software.
    • Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode.
    Related concepts
    Wired Network Projection
    Wireless Network Projection
    Related references
    Projector Setup Settings - Extended Menu
    Projector Network Settings - Network Menu
Published:  May 9, 2014 Was this helpful​? Thank you for the feedback!
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