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Home Support Projectors PowerLite Series Epson PowerLite 1985WU

The product indicates an error. What should I do?

    The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.



    1 Power light
    2 Status light
    3 Lamp light
    4 Temp light
    5 Screen Mirroring light
    Power lightStatus lightLamp lightTemp lightStatus and solution
    Blue Blue Off Off Normal operation
    Blue Flashing blue Off Off Warming up; wait for an image to appear
    Off Off Off Off Standby or sleep mode
    Blue Flashing blue Off Off Shutting down; when the Status light stops flashing, you can unplug the projector
    Flashing blue Varies Off Flashing orange Projector is too hot
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • Make sure the environmental temperature is not too hot
    Off Flashing blue Off Orange Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • If operating the projector at high altitude, turn on High Altitude Mode
    • If the problem persists, unplug the projector and contact Epson for help
    Off Flashing blue Orange Off Lamp has a problem
    • Check to see if the lamp is burned out, broken, or installed incorrectly; reseat or replace the lamp as necessary
    • Clean or replace the air filter
    • If operating the projector at high altitude, turn on High Altitude Mode
    • If the problem persists, unplug the projector and contact Epson for help
    Flashing blue Varies Flashing orange Off Replace the lamp soon to avoid damage; do not continue using the projector
    Off Flashing blue Off Flashing orange A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Flashing orange Flashing orange Auto Iris error; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Orange Orange Power error (ballast); turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Flashing orange Off Internal projector error; turn the projector off, unplug it, and contact Epson for help
    Any Any Any Any Screen Mirroring light is solid blue; Screen Mirroring connection is available
    Any Any Any Any Screen Mirroring light flashes blue quickly; connecting to a device
    Any Any Any Any Screen Mirroring light flashes blue slowly; Screen Mirroring error, select Both Settings Off as the Wireless Mode setting, then switch the setting back to Screen Mirroring On
    Any Any Any Any Screen Mirroring light is off; Screen Mirroring is not available, check that the Wireless Mode setting is set to Screen Mirroring On

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Cleaning the Air Filter and Vents
    Replacing the Air Filter
    Replacing the Lamp
    Related references
    Projector Setup Settings - Extended Menu
    Where to Get Help
Published:  Jul 21, 2014 Was this helpful​? Thank you for the feedback!
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