I am not receiving mail when a product problem occurs. What should I do?

• If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions:
  • Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an e-mail.)
  • Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu or in the network software.
  • Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode.
  Related concepts
  Wired Network Projection
  Wireless Network Projection
  Related references
  Projector Setup Settings - Extended Menu
  Projector Network Settings - Network Menu