text.skipToContent text.skipToNavigation
Home Support Projectors PowerLite Series Epson PowerLite Pro Cinema 4040

I see the message Not Supported. What should I do?

    If the "Not Supported" message appears, try the following solutions:

    • Make sure the computer's display resolution does not exceed the projector's resolution and frequency limit. If necessary, select a different display resolution for your computer. (See your computer manual for details.)
    • As a test, try setting the computer's display resolution to the lowest possible setting, and then gradually increase it as necessary.
    • Check the input resolution under Projector Info in the Info menu and make sure that the projector supports that resolution.
    Related references
    Input Signal Settings - Signal Menu
    Projector Setup Settings - Extended Menu
    Supported Video Display Formats
Published:  Aug 8, 2016 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address