I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
Make sure your AV receiver supports HDMI 1.3 or later. You may need to contact the receiver's manufacturer to find out if the device supports HDMI 1.3.
If your AV receiver is not HDMI 1.3-compatible, you can connect the video device to the AV receiver through the component video ports or connect the HD video device directly to the projector's HDMI port.
Published: May 3, 2016 Was this helpful? Thank you for the feedback!