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Home Support Projectors Pro Series Epson Pro G7000W

The product's light(s) indicate an error. What should I do?

    See below.

    Projector Light Status

    The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

    1 On/Standby (power) light
    2 Status light
    3 Lamp light
    4 Temp (temperature) light
    5 Filter light

    On/Standby (power) light Status light Lamp light Temp light Filter light Status and solution
    Blue Blue Varies Off Off Normal operation.
    Blue Blue Flashing blue Off Off A/V Mute is on.
    Blue Flashing blue Varies Off Off Warming up. Wait for an image to appear.
    Blue Off Off Off Off Standby or network monitoring and control (When Standby Mode is set to Communication On.
    Flashing blue Off Off Off Off Preparing network monitoring or shutting down. (Wait for the light to remain orange before unplugging the projector.)
    Blue Flashing blue Off Off Off Cooling down. All buttons are disabled.
    Flashing blue Varies Varies Flashing orange Varies High temperature warning. If the temperature gets too high, projection will automatically stop.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    Varies Varies Flashing orange Varies Varies Installation position warning. Check the installation angle of the projector.
    Off Flashing blue Flashing orange Flashing orange Off Auto Iris error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help
    Off Flashing blue Orange Orange Off Power error (balast) or Lens Shift error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help
    Off Flashing blue Flashing orange Off Off Internal error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help.
    Off Flashing blue Off Orange Off Projector is too hot.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • Make sure the environmental temperature is not too hot.
    Off Flashing blue Off Orange Off Projector has overheated and turned off. Leave it turned off to cool down for five minutes.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Orange Off Off Lamp has a problem.
    • Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Varies Varies Varies Varies Flashing orange It is time to clean the air filter.
    Off Flashing blue Off Off Orange Low air flow through the projector.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If the problem persists, unplug the projector and contact Epson for help.
    Flashing blue Varies Varies Varies Orange Low air flow through the air filter.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Off Flashing orange Off A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Flashing blue Varies Flashing orange Varies Varies The lamp is past its replacement period and needs to be replaced to avoid damage. Do not continue using the projector.

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Cleaning the Air Filter
    Replacing the Air Filter
    Replacing the Lamp
    Related references
    Projector Feature Settings - Settings Menu
    Projector Setup Settings - Extended Menu
    Where to Get Help
Published:  Apr 21, 2016 Was this helpful​? Thank you for the feedback!
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