The product's light(s) indicate an error. What should I do?

• See below.

  Projector Light Status

  The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
  
  

  1	On/Standby (power) light
  2	Status light
  3	Lamp light
  4	Temp (temperature) light
  5	Filter light

  On/Standby (power) light	Status light	Lamp light	Temp light	Filter light	Status and solution
  Blue	Blue	Varies	Off	Off	Normal operation.
  Blue	Blue	Flashing blue	Off	Off	A/V Mute is on.
  Blue	Flashing blue	Varies	Off	Off	Warming up. Wait for an image to appear.
  Blue	Off	Off	Off	Off	Standby or network monitoring and control (When Standby Mode is set to Communication On.
  Flashing blue	Off	Off	Off	Off	Preparing network monitoring or shutting down. (Wait for the light to remain orange before unplugging the projector.)
  Blue	Flashing blue	Off	Off	Off	Cooling down. All buttons are disabled.
  Flashing blue	Varies	Varies	Flashing orange	Varies	High temperature warning. If the temperature gets too high, projection will automatically stop. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter.
  Varies	Varies	Flashing orange	Varies	Varies	Installation position warning. Check the installation angle of the projector.
  Off	Flashing blue	Flashing orange	Flashing orange	Off	Auto Iris error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help
  Off	Flashing blue	Orange	Orange	Off	Power error (balast) or Lens Shift error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help
  Off	Flashing blue	Flashing orange	Off	Off	Internal error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help.
  Off	Flashing blue	Off	Orange	Off	Projector is too hot. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. Make sure the environmental temperature is not too hot.
  Off	Flashing blue	Off	Orange	Off	Projector has overheated and turned off. Leave it turned off to cool down for five minutes. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
  Off	Flashing blue	Orange	Off	Off	Lamp has a problem. Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
  Varies	Varies	Varies	Varies	Flashing orange	It is time to clean the air filter.
  Off	Flashing blue	Off	Off	Orange	Low air flow through the projector. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If the problem persists, unplug the projector and contact Epson for help.
  Flashing blue	Varies	Varies	Varies	Orange	Low air flow through the air filter. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If the problem persists, unplug the projector and contact Epson for help.
  Off	Flashing blue	Off	Flashing orange	Off	A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
  Flashing blue	Varies	Flashing orange	Varies	Varies	The lamp is past its replacement period and needs to be replaced to avoid damage. Do not continue using the projector.

  Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

  Related tasks
  Cleaning the Air Filter
  Replacing the Air Filter
  Replacing the Lamp
  Related references
  Projector Feature Settings - Settings Menu
  Projector Setup Settings - Extended Menu
  Where to Get Help