Support Projectors Pro Series Epson Pro G7400U

I installed an optional lens and now the lights on my projector indicate a lens shift error. What should I do?

  • If the Status light is flashing blue and the Laser and Temp lights are orange, your projector may be indicating a lens shift error. When the projector is in this state, you will need to press and hold the Lens Shift button on the remote controller until the lens starts to move. Then, release the button, wait for the lens to stop moving, and power cycle the projector.

    If the error continues, you will need to remove, reattach, and calibrate the lens to correct the lens shift error. See the instructions below.

    Note: If you are not prompted to calibrate the projector, you will need to press and hold the Default button or select Lens Calibration in the Extended menu to calibrate the lens.

    Removing a Lens

    You can remove a lens to replace it with a different lens.

    Caution:
    Remove the lens only when necessary and make sure the front of the projector is not facing up when you remove the lens. This prevents dirt or dust from entering the projector and lowering the projection quality. Avoid touching the lens with your bare hands to prevent fingerprints on or damage to the lens surface.

    1. Center the lens using the Lens Shift (remote control) or Lens (control panel) button.
    2. Turn off the projector and unplug the power cord.
    3. Pull the lens cover off of the projector.
    4. Hold the lens firmly as you slide the lock lever to the Release position (as shown) until you hear it click.
    5. Gently pull the lens straight out of the projector.

    Attaching a Lens

    You can attach a compatible lens to the projector.

    Caution:
    Unplug the power cord from the projector before attaching the lens. Avoid touching the lens with your bare hands to prevent fingerprints on or damage to the lens surface.

    1. Pull the lens cover off of the projector.
    2. When using one of the following lenses, attach the lens connector cap: ELPLS04, ELPLU02, ELPLR04, ELPLW04, ELPLM06, ELPLM07, or ELPLL07.
    3. Slide the lock lever to the Release position (as shown) until you hear it click.
    4. Insert the lens straight into the projector's lens socket with the white dot facing up.
    5. Hold the lens firmly and slide the lock lever to the Lock position (as shown) until it locks.
    6. Replace the lens cover.
    7. If prompted, select Yes to calibrate the lens.

      Note: Lens calibration helps the projector to correctly acquire the lens position and adjustment range, and can take up to 100 seconds to complete. When calibration is finished, the lens returns to the same position it was in before calibration. (ELPX01 returns to the standard position.)

    8. When using one of the following lenses, select the lens type in the Extended menu: ELPLS04, ELPLU02, ELPLR04, ELPLW04, ELPLM06, ELPLM07, or ELPLL07.
Published:  Oct 24, 2018 Was this helpful?​ Thank you for the feedback!
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