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Home Support Projectors BrightLink Series Epson BrightLink 697Ui

The interactive pens are causing interference and unwanted effects. What should I do?

    If the pens are causing interference or unwanted effects, try the following solutions:

    • When you use two pens at the same time, make sure to use them at least 4 inches (10.16 cm) apart.
    • Do not rest the pens on the image area of an interactive table to avoid interference with your computer's mouse.
    • Make sure that nothing is blocking the direct line to the infrared site on the projector.
    • Turn off hovering.
    Related references
    Projector Setup Settings - Extended Menu
Published:  Jan 16, 2017 Was this helpful​? Thank you for the feedback!
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