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Home Support Projectors PowerLite Series Epson PowerLite 5535U

The product's light(s) indicate an error. What should I do?

    See below.

    Projector Light Status

    The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
     

    1 On/Standby (power) light
    2 Status light
    3 Lamp light
    4 Temp (temperature) light
    5 Filter light
    On/Standby (power) light Status light Lamp light Temp light Filter light Status and solution
    Blue Off Off Off Off Standby or network monitoring and control (when Standby Mode is set to Communication On).
    Blue Flashing blue Varies Off Off Warming up. Wait for an image to appear.
    Blue Blue Varies Off Off Normal operation.
    Blue Flashing blue Off Off Off Cooling down. All control panel buttons are disabled.
    Flashing blue Off Off Off Off Preparing for network monitoring or shutting down.
    Off Flashing blue Flashing orange Off Off Internal error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help.
    Off Flashing blue Off Flashing orange Off A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Off Orange Off Projector has overheated and turned off. Leave it turned off to cool down for five minutes.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Orange Off Off Lamp has a problem.
    • Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Off Off Orange Low air flow through the projector.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Flashing orange Flashing orange Off Auto Iris error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help
    Off Flashing blue Orange Orange Off Power error (balast) or Lens Shift error. Turn off the projector, unplug it from the electrical outlet, and contact Epson for help
    Flashing blue Varies Varies Flashing orange Varies High temperature warning. If the temperature gets too high, projection will automatically stop.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    Flashing blue Varies Flashing orange Varies Varies The lamp is past its replacement period and needs to be replaced to avoid damage. Do not continue using the projector.
    Flashing blue Varies Varies Varies Orange Low air flow through the air filter.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If the problem persists, unplug the projector and contact Epson for help.
    Varies Varies Varies Varies Flashing orange It is time to clean the air filter.

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related concepts
    Air Filter and Vent Maintenance
    Projector Lamp Maintenance
    Related tasks
    Turning Off the Projector
    Related references
    Projector Setup Settings - Extended Menu
    Where to Get Help
Published:  Jan 9, 2017 Was this helpful​? Thank you for the feedback!
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