The product's light(s) indicate an error. What should I do?

• See below.

  Projector Light Status

  The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the tables here.

  
  
  

  1	On/Standby light
  2	Status light
  3	Laser light
  4	Temp (temperature) light
  5	Wireless LAN light

  On/Standby light	Status light	Laser light	Temp light	Status and solution
  Blue	Blue	Varies	Off	Normal operation.
  Blue	Off	Off	Off	Standby, sleep mode, or monitoring.
  Blue	Flashing blue	Off	Off	Warming up. Wait for an image to appear.
  				Shutting down. (When the Status light stops flashing, you can unplug the projector.)
  Flashing blue	Off	Off	Off	Preparing for monitoring; all features are disabled.
  Blue	Blue	Off	Off	A/V Mute is on.
  Varies	Flashing blue	Flashing orange	Varies	Refresh Mode is on. Press any button to turn Refresh Mode off.
  Off	Flashing blue	Flashing orange	Off	Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Off	Flashing orange	A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
  Off	Flashing blue	Off	Orange	Projector has overheated and turned off. Leave it turned off to cool down. After about five minutes, do the following: Make sure that the vents are not clogged with dust or obstructed by nearby objects. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
  Off	Flashing blue	Orange	Off	Laser has a problem. Make sure that the vents are not clogged with dust or obstructed by nearby objects. If the problem persists, unplug the projector and contact Epson for help.
  Blue	Varies	Varies	Flashing orange	Projector is too hot. Make sure that the vents are not clogged with dust or obstructed by nearby objects. Make sure the environmental temperature is not too hot. If the problem persists, unplug the projector and contact Epson for help.
  Flashing blue	Varies	Flashing orange	Varies	Laser warning. Turn the projector off, unplug it, and contact Epson for help.

  Wireless LAN light	Status and solution
  Blue	Wireless LAN is available.
  Flashing blue quickly	Connecting to device.
  Flashing blue slowly	An error has occurred. Turn the projector off and back on again.
  Off	Wireless LAN is unavailable. Make sure the wireless LAN settings are correct.

  Note: If the lights display a pattern not listed in the tables above, turn the projector off, unplug it, and contact Epson for help.

  Related tasks
  Cleaning the Air Vents
  Cleaning the Lens
  Turning Off the Projector
  Related references
  Projector Setup Settings - Extended Menu
  Where to Get Help