The remote control doesn't work. What should I do?

• If the projector does not respond to remote control commands, try the following solutions:

  • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
  • Make sure you are operating the remote control within the reception angle and range of the projector.
  • Make sure the projector is not warming up or shutting down.
  • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
  • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.
  • If available, turn on one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off.
  • If the remote receiver setting is off, press and hold the Menu button on the remote for at least 15 seconds to restore the default setting.
  • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors).
  • If you lose the remote control, you can purchase another from an authorized Epson reseller.
  Related concepts
  Projector Identification System for Multiple Projector Control
  Related tasks
  Replacing the Remote Control Batteries
  Related references
  Remote Control Operation
  Projector Feature Settings - Settings Menu