Home Support Projectors Cinema Series Epson Home Cinema 3800

Vertical bands, static, or noise appear in the image. What should I do?

  • If the projected image seems to contain electronic interference (noise) or static, try the following solutions:

    • Check the cables connecting your computer or video source to the projector. They should be:
      • Separated from the power cord to prevent interference
      • Securely connected at both ends
      • Not connected to an extension cable
      • No longer than 24 feet (7.3 m) for HDMI cables
    • Check the settings on the projector's Signal menu to make sure they match the video source. If available for your video source, adjust the Deinterlacing and Noise Reduction settings.
    • Select a computer video resolution and refresh rate that are compatible with the projector.
    • If you are projecting over a network connection, check for any obstacles or interference between the access point, device, or projector.
    • If you adjusted the image shape using the projector controls, try decreasing the Sharpness setting to improve image quality.
    • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
    • Try a different cable.
    Related references
    Image Quality Settings - Image Menu
    Supported Video Display Formats
Published:  Sep 19, 2019 Was this helpful​? Thank you for the feedback!
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