I can't connect my product to external devices using a Bluetooth connection. What should I do?
Try the following:
- Make sure the product's Bluetooth feature is turned on.
- Make sure the external device supports Bluetooth.
- Make sure the product is close to the external device and that there are no obstacles between them.
- Make sure the external device supports the following Bluetooth specifications:
Standard ver5.0 Profiles
Bluetooth Classic (A2DP 1.3/AVRCP 1.3/HSP 1.2/HID 1.0/PAN PANU/PAN NAP/OPP
1.2.1/SPP), Bluetooth LE (SCPP/HOGP)
Published: Mar 30, 2021 Was this helpful? Thank you for the feedback!