Support Projectors EX Series Epson Pro EX9240

The product's light(s) indicate an error. What should I do?

  • The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

    EX3280/VS260



    1 Power light
    2 Status light
    3 Lamp light
    4 Temp (temperature) light

    EX5280/EX9230/EX7280/EX9240



    1 Power light
    2 Status light
    3 Wireless LAN light
    4 Lamp light
    5 Temp (temperature) light

    Projector status

    Power light Status light Lamp light Temp light Status and solution
    Blue Blue Off Off Normal operation
    Blue Flashing blue Off Off Warming up or cooling down. All buttons are disabled.
    Blue Off Off Off Standby or sleep mode
    Flashing blue Off Off Off Preparing for network monitoring
    Flashing blue Light status varies Light status varies Flashing orange Projector is too hot
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • Make sure the environmental temperature is not too hot
    Off Flashing blue Off Orange Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
    • Clean or replace the air filter
    • If operating the projector at high altitude, turn on High Altitude Mode
    • If the problem persists, unplug the projector and contact Epson for help
    Off Flashing blue Orange Off Lamp or lamp cover has a problem
    • Check to see if the lamp is burned out, broken, or installed incorrectly; reseat or replace the lamp as necessary
    • Clean or replace the air filter
    • If operating the projector at high altitude, turn on High Altitude Mode
    • If the problem persists, unplug the projector and contact Epson for help
    • Check that the lamp cover is installed correctly
    Flashing blue Light status varies Flashing orange Light status varies Replace the lamp soon to avoid damage; do not continue using the projector
    Off Flashing blue Off Flashing orange A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Flashing orange Off Internal projector error; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Flashing orange Flashing orange Auto iris error; turn the projector off, unplug it, and contact Epson for help
    Off Flashing blue Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help

    Wireless LAN status (EX5280/EX9230/EX7280/EX9240)

    Wireless LAN light Status and solution
    Blue Wireless LAN is available
    Flashing blue quickly Connecting to a device
    Flashing blue slowly An error has occurred; turn off the projector, then turn it back on
    Off Wireless LAN is not available; make sure the wireless LAN settings are correct

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related concepts
    Projector Lamp Maintenance
    Air Filter and Vent Maintenance
    Related tasks
    Turning Off the Projector
    Related references
    Projector Setup Settings - Extended Menu
    Where to Get Help (U.S. and Canada)
Published:  Jan 21, 2021 Was this helpful?​ Thank you for the feedback!
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