The product's light(s) indicate an error. What should I do?
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The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
1 Power light 2 Status light 3 Lamp light 4 Temp (temperature) light Power light Status light Lamp light Temp light Status and solution Blue Blue Off Off Normal operation Blue Flashing blue Off Off Warming up or cooling down Flashing blue Varies Off Flashing orange Projector is too hot - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- Make sure the environmental temperature is not too hot
Flashing blue Varies Flashing orange Off Replace the lamp soon to avoid damage; do not continue using the projector Off Flashing blue Flashing orange Off Internal projector error; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Off Flashing orange A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Flashing orange Flashing orange Auto Iris error; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help Off Flashing blue Orange Off Lamp or lamp cover has a problem - Check to see if the lamp is burned out, broken, or installed incorrectly; reseat or replace the lamp as necessary
- Check that the lamp cover is installed correctly
- If the problem persists, unplug the projector and contact Epson for help
Off Flashing blue Off Orange Projector has overheated and turned off; leave it turned off to cool down for about five minutes, then do the following: - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Related tasks
Cleaning the Air Filter and Vents
Replacing the Air Filter
Replacing the Lamp
Published: Oct 22, 2020
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