The remote control doesn't work. What should I do?

• If the projector does not respond to remote control commands, try the following solutions:

  • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
  • Make sure you are operating the remote control within the reception angle and range of the projector.
  • Make sure the projector is not warming up or shutting down.
  • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
  • Make sure the remote control is paired to the projector to operate Android TV features. If the pairing screen is displayed, perform pairing again by holding down the Enter and Home buttons on the remote control simultaneously for about three seconds.
  • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.
  • If you lose the remote control, you can purchase another from an authorized Epson reseller.
  Related tasks
  Replacing the Remote Control Batteries
  Related references
  Remote Control Operation
  Projector Light Status
  Where to Get Help (U.S. and Canada)
  Where to Get Help (Latin America)