Home Support Projectors EB Series Epson EB-PU2120W

Nothing projects on the screen. What should I do?

  • If no image appears, try the following solutions:

    • Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
    • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
    • Press the projector's On button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
    • If the projector does not respond when you press any buttons on the projector, an internal error may have occurred in the projector. Contact Epson for help.
    • Adjust the Brightness setting on the Image menu.
    • Adjust the brightness of your projector's light source.
    • Check the Display menu to make sure the Messages setting is set to On.
    • If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
    • For images projected with Windows Media Center, reduce the screen size from full screen mode.
    • For images projected from applications using Windows DirectX, turn off DirectX functions.
    • The projector may not be able to project copyrighted videos that you play back on a computer. For details, see the manual supplied with your computer.
    Related concepts
    Projector Connections
    Related tasks
    Adjusting the Brightness
    Unlocking the Projector's Buttons
    Related references
    Input Signal Settings - Signal Menu
    Projector Setup Settings - Extended Menu
Published:  Apr 28, 2022 Was this helpful?​ Thank you for the feedback!
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