Support Projectors EB Series Epson BrightLink EB-770Fi

The pen position is not accurate. What should I do?

  • If the pen position is not the same as the mouse pointer, try the following solutions:

    • Reset the keystone, Quick Corner, and Arc Correction settings to their factory defaults.
    • If you mounted the projector using a wall mount and used keystone or other digital correction settings to adjust the image, return the settings to their factory defaults. Use the adjustment dials on the wall mount to square off the image shape; do not use any digital correction. Then focus the image and recalibrate.
    • If you use the E-Zoom + button on the remote control to enlarge the image, the pen position is not accurate. When you return the image to the original size, the position should be correct.
    • Select Reset All on the Initial/All Settings menu to restore the projector settings to their default values.
    • Set the computer's output resolution to match the projector's native resolution:
      • EB-760Wi:  Native resolution of  1280 × 800 pixels (WXGA)
      • EB-770Fi:  Native resolution of  1920 × 1080 pixels (1080p)
    • If you connect your projector through a video scaler, make sure the video scaler output resolution setting matches your projector's native resolution.
    • If you used the mount's adjustment tools to adjust the image shape and the image is not an even rectangle, use the adjustment dials on the mount again to correct the image shape.
    • Focus the image to sharpen it.
    • Make sure you calibrated the system. Try manual calibration.
    • Adjust the pen operation area.
    • In PC Interactive mode, turn off the Auto Adjust Pen Area setting and select the Manual Adj. Pen Area setting (USB cable required).

      Note: You can adjust these settings in the Pen/Touch > PC Interactivity menu.

Published:  May 25, 2023 Was this helpful?​ Thank you for the feedback!
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