No image or the incorrect image displays when I project through a USB connection. What should I do?

• If no image appears or if the image appears incorrectly using the USB Display function, try the following solutions:

  • Press the USB button on the remote control.
  • Disconnect and reconnect the USB cable.
  • Make sure the USB Display software has installed correctly. Install it manually if necessary.
  • Make sure the USB Display setting is set to On in the projector's Signal I/O menu.
  • On a Mac, select the USB Display icon in the Dock or from the Applications folder.
  • If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson USB Display Settings program on your computer.
  • Turn off the Transfer layered window setting in the Epson USB Display Settings program on your computer.
  • If you change the computer resolution during projection, the video quality and performance may decline.
  • For images projected with Windows Media Center, reduce the screen size from full screen mode.
  • For images projected from applications using Windows DirectX, turn off DirectX functions.
  • Make sure you are using the most recent version of the USB Display software. You can download the latest version from the Epson web site. Go to epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your projector.
  Related tasks
  Selecting an Image Source
  Connecting to a Computer for USB Video and Audio
  Related references
  Input Signal Settings - Signal I/O Menu