The product's light(s) indicate an error. What should I do?
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The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
1 On/Standby (power) light 2 Status light 3 Laser light 4 Temp (temperature) light 5 WLAN light On/Standby (power) light Status light Laser light Temp light Status and solution Blue Blue Varies Off Normal operation Blue Flashing blue Varies Off Warming up; wait for an image to appear (30 seconds); all buttons are disabled during warmup Blue Flashing blue Off Off Cooling down; all buttons are disabled Blue Off Off Off Standby or network monitoring and control mode (when Standby Mode is set to Communication On) Flashing blue Off Off Off Preparing for network monitoring, quick startup, or USB Power mode; all buttons are disabled Blue Blue Flashing blue Off Shutter is closed Varies Flashing blue Flashing orange Varies Refresh Mode is on Flashing blue Varies Varies Flashing orange Projector is too hot - Make sure that the vents are not clogged with dust or obstructed by nearby objects
- Make sure the environmental temperature is not too hot
Off Flashing blue Off Orange Projector has overheated and turned off; leave the projector off for at least 5 minutes - Make sure that the vents are not clogged with dust or obstructed by nearby objects
- Make sure the environmental temperature is not too hot
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
Flashing blue Varies Flashing orange Varies Laser error; turn off the projector, unplug it, and contact Epson for help An unsupported lens is attached; remove the unsupported lens and attach a lens that is supported
Off Flashing blue Orange Orange Lens Shift or Supply Voltage error; turn off the projector, unplug it from the electrical outlet, and contact Epson for help No lens is installed; attach or re-install lens; if the problem persists, unplug it from the electrical outlet, and contact Epson for help.
Flashing blue Varies Flashing orange Flashing orange Shutter warning; turn off the projector, unplug it, and contact Epson for help Off Flashing blue Orange Off Laser or retardation plate error; turn off the projector, unplug it, and contact Epson for help Upper case open error; turn off the projector, unplug it, and contact Epson for help
Off Flashing blue Off Flashing orange Cooling system error; turn the projector off, unplug it, and contact Epson for help A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
Off Flashing blue Flashing orange Off Internal error; turn off the projector, unplug it from the electrical outlet, and contact Epson for help Off Flashing blue Orange Orange Lens problem or no lens is installed; Lens Shift error; Supply Voltage error; Communication error with AC Micro controller - Remove and reattach the installed lens
- Attach a supported lens
- If the problem persists, unplug the projector and contact Epson for help
Varies Varies Flashing orange Varies The projector is unable to maintain constant brightness and the Constant Brightness setting in the Settings menu is disabled Off Flashing blue Flashing orange Flashing orange Shutter error; turn off the projector, unplug it, and contact Epson for help — — Flashing orange quickly Flashing orange quickly The batch setup file may be corrupt, or the USB flash drive may not be connected correctly. Disconnect the USB flash drive, unplug and then plug in the projector's power cord, and then try again.
Flashing blue quickly Flashing blue quickly Flashing orange quickly Flashing orange quickly Writing the settings may have failed and an error may have occurred in the projector's firmware; turn off the projector, unplug it, and contact Epson for help Wireless LAN Status
Wireless LAN status Status and solution Lit blue Wireless LAN is available. Flashing blue quickly Connecting to a device. Flashing blue slowly An error has occurred. Turn off the projector and then on again. Off
Wireless LAN is not available. Make sure the wireless LAN settings are correct. Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
