The product's light(s) indicate an error. What should I do?
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The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
1 On/Standby (power) light 2 Status light 3 Laser light 4 Temp (temperature) light 5 Filter light On/Standby (power) light Status light Laser light Temp light Filter light Status and solution Blue Blue Varies Off Off Normal operation
Blue Flashing blue Varies Off Off Warming up; all buttons are disabled (image appears after about 30 seconds)
Blue Flashing blue Off Off Off Shutting down or cooling down; all buttons are disabled
Off Off Off Off Off Standby or sleep mode; press power button to start projection
Blue Off Off Off Off Monitoring; press power button to start projection
Flashing blue Off Off Off Off Preparing for network monitoring; all buttons are disabled
Blue Blue Flashing blue Off Off A/V Mute is on
Varies Flashing blue Flashing orange Varies Varies Refresh Mode is on
Flashing blue Varies Varies Flashing orange Varies Projector is too hot - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- Make sure the environmental temperature is not too hot
Off Flashing blue Off Orange Off Projector has overheated and turned off; leave the projector off for at least 5 minutes - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- Make sure the environmental temperature is not too hot
- If operating the projector at high altitude, turn on High Altitude Mode
- If the problem persists, unplug the projector and contact Epson for help
Flashing blue Varies Flashing orange Varies Varies Laser warning; turn off the projector, unplug it, and contact Epson for help
Flashing blue Varies Flashing orange Varies Varies An unsupported lens is attached; remove the unsupported lens and attach a lens that is supported
Off Flashing blue Orange Off Off Laser error; turn off the projector, unplug it, and contact Epson for help
Off Flashing blue Off Flashing orange Off Fan or sensor error; turn the projector off, unplug it, and contact Epson for help
Off Flashing blue Flashing orange Off Off Internal error; turn off the projector, unplug it from the electrical outlet, and contact Epson for help
Varies Varies Varies Varies Flashing orange A message to clean or replace the air filter is displayed; turn the projector off, unplug it, and clean or replace the air filter as necessary
Flashing blue Varies Varies Varies Orange Low air flow through the air filter - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- If the problem persists, unplug the projector and contact Epson for help
Off Flashing blue Off Off Orange Low air flow through the projector - Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects
- Clean or replace the air filter
- If the problem persists, unplug the projector and contact Epson for help
Off Flashing blue Orange Orange Off Lens Shift error, Supply Voltage error, or Communication error with AC Micro controller; turn off the projector, unplug it from the electrical outlet, and contact Epson for help
Off Flashing blue Orange Orange Off Lens problem or no lens is installed - Remove and reattach the installed lens
- Attach a supported lens
- If the problem persists, unplug the projector and contact Epson for help
Off Off Flashing orange Flashing orange Off The batch setup file may be corrupt, or the USB flash drive may not be connected correctly Disconnect the USB flash drive, unplug and then plug in the projector's power cord, and then try again
Flashing blue Flashing blue Flashing orange Flashing orange Off Writing the settings may have failed and an error may have occurred in the projector's firmware Stop using the projector, unplug the projector's power cord, and contact Epson for help.
Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Published: Sep 19, 2024
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