Nothing projects on the screen. What should I do?

  • If no image is displayed, try the following steps until the problem is solved.
    1. Check the projector's status:
      • Check the status indicator to confirm that the projector is in normal operating status.
      • Press the projector's power button to wake it from standby or sleep mode.
        • System > Power & Energy > Power > Sleep Timer
    2. Check the cable connection:
      • Make sure all necessary cables are securely connected and the power is on for the projector.
      • Connect the video source directly to the projector.
      • Replace the HDMI cable with a shorter one.
    3. Check the status of your video source:
      • Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information.
      • If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
      • If your input source is HDMI, change the aspect ratio in the Screen setting
        • Display & Sound > Screen
    4. Check the following items:
      • You need an Internet connection to view online content. Make sure your Wi-Fi is on.
      • Set the CEC function for the connected device again and restart the device.
      • Make sure the computer's display resolution does not exceed the projector's resolution and frequency limits. If necessary, select a different display resolution for your computer. (See your computer manual for details.)
      • Reset all of the projector settings to their default values.
Published:  Sep 19, 2024 Was this helpful?​ Thank you for the feedback!
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