When I use the ArcSoft application software with my ELPDC06, the Record Video option is grayed out. What should I do?

  • Make sure the resolution is set to 640 x 480 (VGA) when using the ArcSoft application software. To change the resolution, Do the following:
    1. Click the  down arrow next to 1024 x 768 (XGA).
    2. Select 640 x 480 (VGA). The record video button is now enabled.
Published:  Nov 12, 2009 Was this helpful?​ Thank you for the feedback!
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