faq-161438 | SPT_V12H321005 | Epson ELPDC06 Document Camera (For serial numbers beginning with N2JF) | Document Cameras | Projectors | Support | Epson US

When I use the ArcSoft application software with my ELPDC06, the Record Video option is grayed out. What should I do?

Make sure the resolution is set to 640 x 480 (VGA) when using the ArcSoft application software. To change the resolution, do the following:
1. Click the down arrow next to 1024 x 768 (XGA).
2. Select 640 x 480 (VGA). The record video button is now enabled.

Published: May 13, 2010 Was this helpful? Thank you for the feedback!