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The message Information for scanners that support EPSON Scan Settings is not installed. EPSON Scan Settings will close. appears when I start EPSON Scan Settings. What should I do?

  • You need to install the software again. Do the following:

    1. Go to the Epson Support page and search for your product.
    2. Select Downloads > Drivers and download the Scanner Driver and EPSON Scan Utility.
    3. Install the software.
    4. Do one of the following:
      • If your product is connected to your computer or tablet with a USB connection, you're done. Try scanning again.
      • If your product is connected to your computer or tablet with a wired or wireless connection, follow the instructions in the next section.

    Configure Epson Scan for a Network Connection

    1. Select Windows 10 start > EPSON > EPSON Scan Settings.
    2. Select Network and select Add.
      EPSON Scan Settings window
    3. Select the IP address for your product and select OK.
      Add window with an IP address highlighted
    4. Select OK again.
Published:  Jul 23, 2015 Was this helpful?​ Thank you for the feedback!
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