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I changed an Output quality setting in a Windows Store app, but the change did not appear in my printout. What should I do?

  • This may happen if you change the Output quality and Paper type settings at the same time. Do the following:

    Note: The following information does not apply to Windows 10 Mobile printing.

    1. Open the app's Print screen and select More settings.
      Printer window with the More settings selection highlighted
    2. Select your Output quality setting and select OK.
    3. Open the app's Print screen again and select More settings.
    4. Select your Paper type setting and select OK.
    5. Select Print.

    To check for a driver update that may fix this limitation, do the following:

    1. Go to the Epson Support page and search for your product.
    2. Select Downloads.
    3. Install either Epson Software Updater (if available for your product) or an updated driver. Do one of the following:
      • Epson Software Updater: Select Utilities > Epson Software Updater. Follow the on-screen instructions.
      • Latest Driver: Select Drivers > Drivers and Utilities Combo Package. Follow the on-screen instructions.
Published:  Jul 23, 2015 Was this helpful?​ Thank you for the feedback!
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