Home s0 Windows 11 Support

A Windows 11 driver is not available for my printer or all-in-one on my product's support page. How do I use my product with Windows 11?

  • You can install the simple drivers that come with Windows 11. They will automatically install when your product is connected to the same network as your Windows 11 computer or connected to your Windows 11 computer with a USB cable. To install the drivers, do the following:

    1. Turn on your Windows 11 computer and make sure it's connected to the Internet.
    2. Connect your product to the same network your computer is connected to or connect your product to your computer with a USB cable.

      Windows 11 will automatically install the simple drivers for your product.

    3. Select Bluetooth & devices > Printers & scanners.

    To verify that the drivers are installed correctly, do the following:

    1. Select >  Settings.
    2. Select Bluetooth & devices > Printers & scanners.

      An icon for your printer or all-in-one should appear.

    Note: If Windows 11 does not install the drivers for your product, see the FAQ “Windows 11 did not automatically install a simple driver for my printer or all-in-one. How do I install the simple driver?” for help.

Published:  Oct 5, 2021 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​