s0 OS X 10.10 Yosemite Support

My Epson scanner does not work with Image Capture after I updated to OS X 10.10. What should I do?

  • You need to install the drivers for your product again.
    1. Select the menu > App Store > Updates. Install any updates available for your Epson product.
    2. Select the menu > System Preferences > Printers & Scanners.

      Your product should appear in the Printers list. If your product is not listed, click + and select your product. If you're using a wireless connection, select your Epson product as the Use setting, then click the Add button.

    3. Close the Printers & Scanners window.
    4. Try scanning to see if the driver works.

      If the steps above solved the problem, you're done. If they did not help, contact Epson support at one of the following numbers:

    United States
    Multifunction or Scanner: 562-276-4382
    Single Function Inkjet: 562-276-7525
    Hours:

    Mon.- Fri. 6 AM-8 PM (PT)

    Sat. 7 AM-4 PM (PT)

    Canada
    Multifunction or Scanner: 905-709-3839
    Single Function Inkjet: 905-709-2567
    Hours:

    Mon.- Fri. 6 AM-8 PM (PT)

    Sat. 7 AM-4 PM (PT)

Published:  Oct 15, 2014 Was this helpful?​ Thank you for the feedback!
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