My Epson scanner does not work with Image Capture after I updated to OS X 10.10. What should I do?
-
You need to install the drivers for your product again.
- Select the
menu > App Store > Updates. Install any updates available for your Epson product.
- Select the
menu > System Preferences > Printers & Scanners.
Your product should appear in the Printers list. If your product is not listed, click + and select your product. If you're using a wireless connection, select your Epson product as the Use setting, then click the Add button.
- Close the Printers & Scanners window.
- Try scanning to see if the driver works.
If the steps above solved the problem, you're done. If they did not help, contact Epson support at one of the following numbers:
United States Multifunction or Scanner: 562-276-4382 Single Function Inkjet: 562-276-7525 Hours: Mon.- Fri. 6 AM-8 PM (PT)
Sat. 7 AM-4 PM (PT)
Canada Multifunction or Scanner: 905-709-3839 Single Function Inkjet: 905-709-2567 Hours: Mon.- Fri. 6 AM-8 PM (PT)
Sat. 7 AM-4 PM (PT)
- Select the
Published: Oct 15, 2014
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