UltraChrome HD/HDX Ink

Ink Cartridge Transition and Necessary Firmware Update


Due to the continuing chip shortage, Epson UltraChrome HD and HDX ink cartridges of all sizes will transition to a different design with new part numbers starting June 1, 2023.

This change affects the Epson SureColor P6000, P7000, P8000, and P9000 printers worldwide. To use these new cartridges, the printers require new firmware BEFORE installing the new cartridges in the printer or running out of ink in the current cartridges. For that reason, it is critical that all customers update their printer to the latest firmware as soon as possible.

Epson is committed to the quality and performance of its printing solutions and there is no chemical or formula difference between the old and new inks. The current ink cartridges have a chip that notifies the printer to send a low ink warning or to replace cartridges. The new ink cartridges will operate without that chip. Ink levels will instead be determined by an internal droplet count done by the printer. This measurement method may lead to an earlier indication of low ink levels than the previous cartridges. To compensate for this potential variance in ink level reporting, Epson America is lowering the end user purchase price.

For more information or instructions on how to update your firmware, please view the video below, then download the firmware by selecting your model link below.

Affected UltraChrome HD/HDX Ink Cartridges:

HD/HDX Ink Color
150 ML 350 ML 700 ML
Current SKU New SKU Current SKU New SKU Current SKU New SKU
ULTRACHROME HD PHOTO BLACK T834100 T54V100 T824100 T54X100 T804100 T55K100
ULTRACHROME HD CYAN T834200 T54V200 T824200 T54X200 T804200 T55K200
ULTRACHROME HD VIVID MAGENTA T834300 T54V300 T824300 T54X300 T804300 T55K300
ULTRACHROME HD YELLOW T834400 T54V400 T824400 T54X400 T804400 T55K400
ULTRACHROME HD LIGHT CYAN T834500 T54V500 T824500 T54X500 T804500 T55K500
ULTRACHROME HD LIGHT MAGENTA T834600 T54V600 T824600 T54X600 T804600 T55K600
ULTRACHROME HD LIGHT BLACK T834700 T54V700 T824700 T54X700 T804700 T55K700
ULTRACHROME HD MATTE BLACK T834800 T54V800 T824800 T54X800 T804800 T55K800
ULTRACHROME HD LIGHT LIGHT BLACK T834900 T54V900 T824900 T54X900 T804900 T55K900
ULTRACHROME HDX ORANGE T834A00 T54VA00 T824A00 T54XA00 T804A00 T55KA00
ULTRACHROME HDX GREEN T834B00 T54VB00 T824B00 T54XB00 T804B00 T55KB00
ULTRACHROME HDX VIOLET T834D00 T54VD00 T824D00 T54XD00 T804D00 T55KD00



Why do customers need to conduct a firmware update to continue using the Epson SureColor P6000, P7000, P8000, and P9000 printers?

Starting June 1, 2023, all UltraChrome ink cartridges for the SureColor P6000/P7000/P8000/P9000 will leverage a new cartridge design. The firmware update enables the printers to read the chip technology in the new UltraChrome ink cartridges and provides a smooth transition to newly purchased ink cartridges.


What SureColor P-Series models does this issue impact?

Epson SureColor P6000, P7000, P8000, and P9000 ONLY.


What ink cartridge SKUs are impacted?

Epson UltraChrome HD/HDX Inks 150ml, 350ml and 700 ml which include T834100, T834200, T834300, T834400, T834500, T834600, T834700, T834700, T835800, T834900, T834A00, T834B00, T834D00, T824100, T824200, T824300, T824400, T824500, T824600, T824700, T824800, T824900, T824A00, T824B00, T824D00, T804100, T804200, T804300, T804400, T804500, T804600, T804700, T804700, T804800, T804900, T804A00, T804B00, T804D00.


What happens if a user doesn’t do a firmware update?

If a customer fails to perform the firmware update, the printer will not accept the cartridge once an ink cartridge with the new chip technology is inserted into the printer. This will include any new UltraChrome ink cartridge purchased after June 1, 2023.


What is Epson doing to make it right for customers?

Epson will be reducing the price of the ink cartridges utilizing the new technology to compensate for potential ink difference.


Can I continue to use older cartridges if I still have them?

Once the updated firmware is installed, the SureColor P6000/P7000/P8000/P9000 printer can accommodate both the older ink cartridge design and the new ink cartridge design.


Is there any change to the ink formulation inside the cartridges?

No, there is no change to the ink performance (formulation, rating, functionality, etc.) for the ink inside the cartridges.


Do I need a password to update firmware on the printer?

If a password was created for the printer within the printer internal web interface then that password is required to update firmware via a network connection. If the password is not known and if the printer is connected via ethernet, temporarily change the connection to USB and run the firmware updater to update without requiring a password. A password is not required for the firmware update if the printer is connected via USB.