Error While Adding
Downloads not available on mobile devices.
There are no files available for the detected operating system. Please select a different operating system above.
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
ePOS-Print XML User's Manual
PDF
User's Manual (OT-BY20) Battery Pack
PDF
User's Manual OT-CH60II
PDF
FAQs
PDF
Information (Bluetooth Model)
PDF
Information (WiFi Model)
PDF
Information (iOS Model)
PDF
Product Information Guide (PIG)
PDF
Technical Reference Guide
PDF
Technical Reference Guide (for iOS)
PDF
Warranty Statement
PDF
Wireless LAN/Bluetooth Setup Guide
PDF
ePOS-Print API User's Manual
PDF
ePOS-Print API User's Manual For TM-i firmware 4.1
PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-1314
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
Hours :
NOTICE: Due to recent events, our hours of operation have temporarily changed to Monday – Friday 7:00 am – 4:00 pm (PT). We apologize for any inconvenience this may cause and we appreciate your patience.
Stay Connected with Epson
Thank you for signing up!
Keep an eye out for our great offers and updates.
We apologize, it looks like the system is down. Please try again later.
Please enter a valid email address
You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3840 Kilroy Airport Way, Long Beach, CA 90806 or call 1-800-463-7766.