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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I change the ink cartridges?
- How do I scan using my product's control panel?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I restore my product's default settings?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I copy a document or photo using my product's control panel?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- My printout has lines running through it. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- How do I make multiple copies using my product control panel?
- How do I copy a document or photo using my product's control panel?
- How do I set up my product for the fastest printing?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a borderless photo from Windows or my Mac?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Printing is slow over my wireless connection. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- How do I print with Windows RT?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Can I use a pre-paid calling card to send a fax?
- How do I confirm my fax was sent?
- How do I create a header for my faxes?
- How do I send a fax using the Fax Utility on my Mac?
- How do I send a fax from my product's control panel?
- How do I send a fax using the Fax Utility in Windows?
- How do I set up a Speed/Group list with the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I use an answering machine with my fax?
- How do I restore my original fax settings?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- I can send a fax but can't receive one. What should I do?
- How do I change the baud rate or fax speed on my product?
- How do I clear the fax header on my product?
- How do I save faxes to my Mac instead of printing them?
- My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, or DRD settings. What should I do?
- How do I save faxes to my Windows computer instead of printing them?
- Will I lose faxes stored in the fax memory if my product is turned off?
- How do I add a pause when I enter a fax number on my product's control panel?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- How many pages can I store in the fax memory?
- Can I use digital voicemail with my fax?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- How do I change the ink cartridges?
- Why is Epson shipping initial ink cartridges with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- Which functions are available on my product when an ink cartridge is expended or not installed?
- What is my product doing after I install a new ink cartridge?
- Can my product still print if an ink cartridge is expended or not installed?
- I replaced an ink cartridge, my product now displays the message Ink cartridge(s) are installed incorrectly. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- How should I load envelopes?
- How do I know which paper or media type to select in my product's driver?
- Does the type of paper I use really make a difference?
- How do I create a custom paper size for my product in Windows?
- Which type of paper can I print on?
- Can the product print on CDs and DVDs?
- My printout has lines running through it. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect colors. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I scan using my product's control panel?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan using Windows RT?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Can I use Epson Scan with my Mac?
- Where do I place a legal-size document on my product to scan it?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I set up my product with a WPS-enabled router or access point?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I enable double-sided printing for my product in Windows?
- How do I restore my product's default settings?
- How do I change the Power Off and Sleep Timer setting?
- Who do I contact for support on the software that came with my product?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- The selection for 2-Sided Printing (Windows) or Two-Sided Printing Settings (OS X) is gray or not available. What should I do?
- How do I install the software for my product if I don't have the CD?
- How do I install the latest scanner driver on my Mac?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I obtain the latest product software for Windows or my Mac?
- How can I get a replacement CD for my product?
- Which Epson product software settings are not supported by Apple's AirPrint driver?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I connect my product to my wireless network using my product's control panel?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- Can I set up my product for both a USB and network connection?
- How do I find my SSID and network password?
- Where can I get my wireless password for Apple AirPort Extreme or Express?
- How should I transport or store my product?
- How do I determine the number of pages my product has printed?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This Spanish document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document contains basic information about your product, troubleshooting tips, and describes Epson's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T220XL320
Magenta High Capacity | PDF -
Part Number: T220420
Yellow Standard Capacity | PDF -
Part Number: T220320
Magenta Standard Capacity | PDF -
Part Number: T220XL420
Yellow, High Capacity | PDF -
Part Number: T220120
Black Standard Capacity | PDF -
Part Number: T220220
Cyan Standard Capacity | PDF -
Part Number: T220XL220
Cyan High Capacity | PDF -
Part Number: T220XL120
Black High Capacity | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720