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Please select your operating system above.
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Top FAQs
- Copy or Print
- Error Messages or Lights
- How to...
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Other
- I don't see a Windows 10, Windows 8.x, or Windows 7 printer driver for my product. What should I do?
- I'm getting a Reload Paper message. What should I do?
- How do I align the print head?
- I see a communication error when I try to print. What should I do?
- How much ink does an ink cartridge contain?
- What size borderless prints can I produce?
- What are the user replaceable parts for the 9600 and 7600?
- How many cleaning cycles should I run to correct missing or deflected nozzles?
- How frequently should I change the maintenance tank?
- What are the best settings to use with thicker media?
- I'm getting a Reload Paper message. What should I do?
- I see the message Service error 1002D. What does it indicate?
- I see the message The ink cartridge combination currently installed in my product is different from the one installed when my product was selected in Print Center... after I switch black ink modes?
- I see the message 0002 on the printer's LCD. What should I do?
- I see a communication error when I try to print. What should I do?
- I see the message Maintenance error 0040. What does it indicate?
- I see the message Scale to Fit when the target media size is set for No Margin. What should I do?
- I see the message Command Error on the printer when I print from Windows XP, Windows Vista or Windows 7. What should I do?
- I see the message Communication Error when I use a USB connection. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- What are the best settings to use with thicker media?
- For which media types do I need to use the optional high-tension spindle?
- How can I avoid using extra media at the beginning of a print job?
- What kind of spindle does my product come with and what size do I need for my EPSON paper?
- What types of paper can I use with the auto-cutter blade?
- Why does my product advance the paper so much when set to roll cutter off?
- Why does my product fail to cut paper when the Auto Cut setting is selected on my products control panel?
- What does the 250 stand for in the Epson driver Media Type setting?
- I'm having paper feed problems. What should I do?
- Which Epson paper type setting should I select for Legacy paper?
- Which Epson Professional papers do not have optical brighteners?
- Why do my prints have a slight greenish or cyan tint in different lighting?
- My print jobs fade toward the end, then start over before. What should I do?
- Why do my fonts or images print out with jagged edges?
- My printout has lines running through it. What should I do?
- There are vertical bands or lines on my printout. What should I do?
- My printouts are dark when I print from Photoshop CS3 or later. What should I do?
- My printout has horizontal lines running through it. What should I do?
- Drips, smears, or head strikes appear on my printout. What should I do?
- The colors on my printouts do not match the colors on my computer monitor. What should I do?
- I see horizontal or vertical lines in my printout. What should I do?
- How can I share my product with other users?
- Why doesn't the Supplies button function properly?
- Why have my pre-defined paper settings changed?
- Do I need the Fiery Spark Pro 2.0 RIP for my photographic workflow?
- What are the best driver settings to use with my paper type?
- How do I uninstall and reinstall my printer driver in OS X 10.6?
- How do I stop the printer from printing a nozzle check pattern before every print job?
- Where can I get the latest version of the Epson Communication driver for my printer?
- How do I uninstall and reinstall my printer driver in OS X 10.1, 10.2, or 10.3?
- I don't see a Windows 10, Windows 8.x, or Windows 7 printer driver for my product. What should I do?
- My ICC profiles do not appear in Mac OS X 10.1 to 10.6. What should I do?
- How do I uninstall and reinstall the printer driver in Windows?
- Do I need a raster image processor (RIP) to print from Adobe Illustrator?
- Do I need a raster image processor (RIP) to print from Adobe Photoshop?
- How do I save my Epson printer driver presets so I can restore them if I reinstall the Epson printer driver in Windows?
- How do I install the ICC profiles in Windows XP or Windows 7?
- How do I determine my printer driver version on my Mac?
- How do I manually install the Epson ICC profiles on my Mac?
- Where are the ICC profiles located for my printer on my Mac?
- My print job disappears from the Windows print queue but does not print. What should I do?
- Does Epson make drivers for Linux?
- Why can't I service my product myself?
- How should my product be prepared for shipment and storage?
- What are the user replaceable parts for the 9600 and 7600?
- What are the recommended cut methods for No Margin borderless printing?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document details PostScript printing support and installation in Mac OS X Native Mode.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document provides quick reference for common uses of your product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document describes EPSON's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-1305
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720