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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- My printout has incorrect margins. What should I do?
- My product won't feed paper. What should I do?
- Can I use sheet labels with my product?
- My printout has lines running through it. What should I do?
- How do I replace an ink cartridge?
- My product sounds as though it is printing, but nothing prints. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I see a General or Unknown error window on my screen. What should I do?
- Can my product be set up to print in black by default instead of color?
Select the questions to view the answers
Select the questions to view the answers
- Which ink cartridges should I use with my product?
- How do you know when you should replace the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I replace an ink cartridge?
- I can't tell how much ink is remaining in the cartridges. The status monitor shows the cartridges with the inside grayed out. Why?
- Can I still print in black if the color cartridge is empty or removed from my product?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- My product is out of color ink even though I print in black only. Why does this happen?
Select the questions to view the answers
- Can I use sheet labels with my product?
- How can I stop my product from feeding multiple pages at the same time?
- My product won't feed paper. What should I do?
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- What is the correct way to load transparency paper?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
Select the questions to view the answers
- My product sounds as though it is printing, but nothing prints. What should I do?
- The image is inverted, as if viewed in a mirror. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
Select the questions to view the answers
Select the questions to view the answers
EPSON Software Installation Troubleshooting
PDF
This document explains what to do if the software that came with your product does not install properly.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Reference Guide
HTML
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Technical Brief (Ink Jet Printers)
PDF
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
Warranty Statement
PDF
This document describes EPSON's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7202
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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