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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I know when the ink cartridges need to be replaced?
- When I try to install the driver, I see the message PICSDK.dll is missing or can't be found. What should I do?
- When I try to print on a CD/DVD using the built-in Windows 7 driver, I see the message The Epson printer driver dealing with CD/DVD printing is not installed. What should I do?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- Which ink cartridges should I use with my product?
- My printouts are missing color and/or black print. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Can I use sheet labels with my product?
- The image look inverted, as if viewed in a mirror. What should I do?
Select the questions to view the answers
- When I try to install the driver, I see the message PICSDK.dll is missing or can't be found. What should I do?
- When I try to print on a CD/DVD using the built-in Windows 7 driver, I see the message The Epson printer driver dealing with CD/DVD printing is not installed. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
Select the questions to view the answers
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I know when the ink cartridges need to be replaced?
- Which ink cartridges should I use with my product?
- How do I replace an ink cartridge?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
Select the questions to view the answers
- How should I load envelopes?
- Can I use sheet labels with my product?
- My product won't feed paper. What should I do?
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- How can I stop my product from feeding multiple pages at the same time?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
Select the questions to view the answers
- My printouts are missing color and/or black print. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
Select the questions to view the answers
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- Epson Print CD quits unexpectedly when printing from my Mac. What should I do?
- How do I select borderless paper on my Mac?
- Does my product support Epson Connect?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
Select the questions to view the answers
Select the questions to view the answers
Start Here Card
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Attention Windows Vista Users
PDF
If your Epson product CD does not include a Windows Vista driver, please read this important information before inserting your Epson CD.
Printer Basics and Warranty
PDF
This document contains basic usage, maintenance, and troubleshooting information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Technical Brief (Ink Jet Printers)
PDF
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
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Part Number: T077620
Light Magenta Ink Cartridge, High Capacity | PDF -
Part Number: T077320
Magenta Ink Cartridge, High Capacity | PDF -
Part Number: T077520
Light Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T078120
Black | PDF -
Part Number: T078520
Light Cyan | PDF -
Part Number: T078320
Magenta | PDF -
Part Number: T078420
Yellow | PDF -
Part Number: T078620
Light Magenta | PDF -
Part Number: T077220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T078220
Cyan | PDF -
Part Number: T077120
Black Ink Cartridge, High Capacity | PDF -
Part Number: T077420
Yellow Ink Cartridge, High Capacity | PDF
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-7282
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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