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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- My product is offline or displays a communication error when I try to print. What should I do?
- How do I set up my product for wireless printing in Windows or on my Mac?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- I've tried to install my product's software for a wireless connection, but cannot complete the installation. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- Can I use my product on a network?
- How do I uninstall the Epson printer software?
- How do I set default print settings when I print from Windows or my Mac?
- My product is printing blank pages from Windows or my Mac. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I set up my product for the fastest printing?
- Can I print on transparencies?
- Printing seems slow on my product when I use a wireless connection (router or access point). What should I do?
- Can I use Apple AirPrint to print with my product?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- I see the message Installation Failed when I install my product's wireless network software. What should I do?
- My product is offline or displays a communication error when I try to print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- Can my product still print if an ink cartridge is expended or not installed?
- How do I know when an ink cartridge needs to be replaced?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- Which ink cartridges should I use with my product?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I change the ink cartridges and maintenance box?
- How long should an ink cartridge remain in my product if it's not used often?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- How do I know which paper or media type to select in my product's driver?
- Can I print on sheet labels?
- Can I print on vellum paper?
- What paper types and sizes are supported in the paper cassette and rear MP tray?
- Can I use hole-punched paper with my product?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has a slight slant. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- How do I install the software for my product if I don't have the CD?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I uninstall the Epson printer software?
- Who do I contact for support on the software that came with my product?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- Can I use my product on a network?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- Which wireless security modes does my product support?
- What information do I need to know before I install my product on my wireless network?
- Can I set up my product for both a Ethernet and network connection?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- I'm setting up my product with a wireless Ad Hoc connection and cannot print. What should I do?
- I've tried to install my product's software for a wireless connection, but cannot complete the installation. What should I do?
- I'm having problems installing the software. What should I do?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- How do I set up my product for wireless printing in Windows or on my Mac?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- Does my product support Epson Connect?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- How can I get a replacement CD for my product?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Mail :
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