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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- The product's light(s) indicate an error. What should I do?
- How do I replace the lamp?
- There is no sound. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to the product?
- How do I project two images simultaneously?
- Part of my image is blurry or out of focus. What should I do?
- Which user replaceable parts or accessories are available for my product?
- How do I connect a USB device or camera to the projector?
- How do I project an image from my iOS or Android device?
Select the questions to view the answers
Select the questions to view the answers
- How do I change the image source?
- Nothing projects on the screen. What should I do?
- How do I set a password on my product?
- How do I project two images simultaneously?
- How do I connect my image source to the product?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I connect a USB device or camera to the projector?
- How do I set my product settings for rear and/or ceiling placement?
- How do I project images from a USB device?
- How do I connect my product over a network to a Windows or Mac computer with the Epson iProjection software?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I connect my projector to a Mac?
- How do I project an image from my Chromebook?
Select the questions to view the answers
Select the questions to view the answers
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- My image appears jittery or shaky when I project from a DVD player connected to the projector's Video (composite) port. What should I do?
- How can I improve the image quality?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
- The remote control doesn't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to click through a slideshow presentation?
- How do I enter an IP address with the numeric key pad on the remote control?
- The product's buttons don't work. What should I do?
Select the questions to view the answers
- Can I access my product from different operating systems on the same network?
- Can I monitor or control my product from Windows Explorer?
- How do I install the USB Display software on my computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop on my LAN source screen instead of mirroring when I use Epson iProjection from my Mac (macOS 10.15.x or 11.x). What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I forgot the projector's password. What should I do?
- How should I transport the product?
- Which user replaceable parts or accessories are available for my product?
- The product won't go into sleep mode. What should I do?
- Does my product come with a cable to connect a video or audio device?
- What security measures does Epson recommend for its network products?
- The replacement lamp (V13H010L96) for my projector has been discontinued. What should I do?
Quick Setup and Warranty
PDF
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 Command Codes for Home Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Epson iProjection Business & Education Flyer
PDF
Epson iProjection Compatibility Fact Sheet
PDF
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson iProjection v3.00 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720