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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Wireless or Wired Connection
- Other
- How do I set up the projector to detect and display a 4K HDR signal automatically?
- The product's light(s) indicate an error. What should I do?
- How do I set up a WirelessHD connection?
- How do I set up my projector for a wireless connection?
- How do I connect speakers to the product?
- The Frame Interpolation setting is gray or not available. What should I do?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
- How do I project from the WirelessHD transmitter?
- How do I connect a video device to the WirelessHD transmitter?
- Can the WirelessHD transmitter be mounted on a wall?
- I am unable to use Frame Interpolation or Super-resolution when I view 3D images. What should I do?
- Which 3D glasses can I use with my Epson RF 3D projector?
- How do I establish a connection between the 3D glasses and the projector?
- Which screen type should I use with 3D projection?
- Does my product support frame sequential 3D?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I set my product settings for rear and/or ceiling placement?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- Can I access my product from different operating systems on the same network?
- Is there a recommended sequence for turning on the projector and other equipment?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- How do I set up the projector to detect and display a 4K HDR signal automatically?
- How do I set up my projector for a wireless connection?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to the product?
- How do I change the image source?
- The WirelessHD transmitter will no longer connect to my projector. What should I do?
- Can I connect a component video source to the projector's PC port?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
- Can I use a USB connection to project from my computer?
- Images display with a low picture quality when I use a WirelessHD connection. What should I do?
- How can I improve the image quality?
- The image from my computer appears stretched when it's projected. What should I do?
- My projected images are getting darker or starting to deteriorate. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The 3D image does not display correctly. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The displayed image is not rectangular. What should I do?
- I see a green cast over the projected image when I use the WirelessHD transmitter. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- Can I access the lamp and air filter while the ceiling mount is installed?
- How should I clean the lens?
- How do I replace the lamp?
- How do I reset the lamp timer?
- How should I clean the projector case?
- How should I clean the 3D glasses?
- How do I charge the Epson RF 3D active shutter glasses?
- When and how should I clean or replace the air filter?
- How do I connect a video device to the WirelessHD transmitter?
- Can the WirelessHD transmitter be mounted on a wall?
- Images will not display from the WirelessHD transmitter. What should I do?
- How do I switch between WirelessHD sources?
- How do I project from the WirelessHD transmitter?
- How do I set up a WirelessHD connection?
- How do I change the product's network name?
- Will any wireless network adapter work in my product?
- Does WirelessHD transmit images wirelessly through a wall from another room?
- Can the WirelessHD function be used outdoors?
- Can I use the product over a remote IP or the Internet to transfer files?
- How soon should I see an image after I press the power button?
- Does my product offer network control capabilities?
- The product won't go into sleep mode. What should I do?
- Is the WirelessHD transmitter available as an accessory?
- How should I transport the product?
- I forgot my product's password. What should I do?
- Which user replaceable parts or accessories are available for my product?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720