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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- There is no sound. What should I do?
- What are the different Color Modes used for?
- The product does not turn on when I press the power button. What should I do?
- How do I replace the lamp?
- When should I replace the projection lamp?
- Nothing projects on the screen. What should I do?
- What type of equipment can I connect to my product?
- Can my product do rear projection?
- How do I install the USB Display software on my computer?
- Can I use the remote control to click through slideshow-style presentations?
- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I present images from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I connect a USB device or camera to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my Tablet to my product?
- How do I connect my iOS device to my product?
- Can I connect my product to a network?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product does not turn on when I press the power button. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Is it okay to move my product right after I shut it down?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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