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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- How do I clean the air filter?
- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- What is my product's native resolution?
- How often does the air filter need to be cleaned or replaced?
- Where can I find the RS-232 codes for programming my product?
- How long is the warranty on the spare lamp included with my product?
- The ceiling mount for my Pro Cinema 1080 refers to the Pro Cinema 800. Do I have the correct one?
- Can I connect my product to external speakers?
- How and when should I clean the lens?
- I am unable to connect my Mac to my product. What should I do?
- No picture appears on the screen. What should I do?
- Can my product do rear projection?
- Can I connect my product to external speakers?
- Which type of video equipment can I connect to my product?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- If my product is displaying a digital signal over HDMI, why do I see Component in the Input Signal field on my product Info screen?
- The colors in the projected image don't look right. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I see static or noise in the image. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- How can I invert the projected image?
- How can I improve the image quality?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How often does the air filter need to be cleaned or replaced?
- How do I reset the lamp timer to zero?
- How do I clean the air filter?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
- What are the different Color Modes on the Video menu used for?
- What do the lights on top of my product indicate?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- How should I transport my product?
- What accessories are available for my product?
- What is the foam pad around the lens for?
- How long is the warranty on the spare lamp included with my product?
- The ceiling mount for my Pro Cinema 1080 refers to the Pro Cinema 800. Do I have the correct one?
- What is the RS232 command to retrieve my product's temperature status?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides complementary or late-breaking information to supplement your product documentation.
This document lists part numbers and descriptions for user replaceable parts.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720