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Model: V11HB38020
Product Home
- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
Select the questions to view the answers
- How do I connect a USB device to the projector?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I configure my product for rear and/or ceiling placement?
- Nothing projects on the screen. What should I do?
- The product's status lights don't flash or turn on. What should I do?
- How do I project an image from my Chromebook?
- How do I connect audio to the product?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product's light(s) indicate an error. What should I do?
- How should I transport the product?
Select the questions to view the answers
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Nothing projects on the screen. What should I do?
- How do I connect a USB device to the projector?
- How do I project an image from my Chromebook?
- How do I connect audio to the product?
- How do I configure my product for rear and/or ceiling placement?
- How do I connect my image source to the projector?
- Does the projector support Apple TV, Fire TV, Roku, and other streaming media?
Select the questions to view the answers
- A black box appears where a video should appear when I project from my computer. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- How do I zoom in and out with my projector?
- What distance should I place the projector from the screen?
Select the questions to view the answers
- How do I restart my projector?
- How do I navigate the Google TV interface with a smartphone?
- How do I install applications on my projector's Google TV?
- Do I have to log into my Google account to use my projector?
- How do I add/delete a Google account on the projector?
- How do I update my projector's firmware?
Select the questions to view the answers
- The projector sees the Bluetooth speaker but does not connect to it. What should I do?
- There is no sound. What should I do?
- How do I play sound through my product?
- The projector does not connect to my Bluetooth speaker. What should I do?
- Why does Bluetooth device disconnect from my projector?
- My projector fails to pair with another device. What should I do?
- How can I connect amplifiers?
- How do I use the projector as a Bluetooth speaker?
Select the questions to view the answers
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720