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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Can I connect my product to external speakers?
- How do I setup a wireless connection?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- There is no sound. What should I do?
- How do I connect my image source to my product?
- The product indicates an error. What should I do?
- How do I replace the lamp?
- Part of my image is blurred or out of focus. What should I do?
- How do I present images from an external drive or flash memory drive?
- How do I connect my iOS or Android device to my product?
- How do I connect a USB device or camera to my product?
- How do I connect my image source to my product?
- Nothing projects on the screen. What should I do?
- How do I setup a wireless connection?
- Can my product do rear projection?
- I am having trouble projecting through a USB connection. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- What type of equipment can I connect to my product?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- Can I connect my product to a network?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I present images from an external drive or flash memory drive?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can I project images from a computer over a USB connection?
- How do I connect my iOS or Android device to my product?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- The product indicates an error. What should I do?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The power light will not turn on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- How do I select the image source?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How can I adjust the colors?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I improve the image quality?
- Can I display on the screen and a computer monitor simultaneously?
- What image size can be projected?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- When should I replace the projection lamp?
- How do I reset the lamp timer to zero?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- How do I install the USB Display software on my computer?
- What accessories are available for my product?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document describes Epson's Extra Care Service Program for this product.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of using EasyMP Network Projection.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document provides technical specifications for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720