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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- How do I install the USB Display software on my computer?
- There is no sound. What should I do?
- I forgot the projector's password. What should I do?
- How do I replace the lamp?
- Which user-replaceable parts or accessories are available for my product?
- How do I play sound through my product?
- How should I transport the product?
- The remote control doesn't work. What should I do?
- Can I extend the life of the lamp by adjusting the lamp's consumption level?
- The product won't go into sleep mode. What should I do?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I place the projector on a table instead of mounting it on the ceiling?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- Nothing projects on the screen. What should I do?
- How do I set a password on my product?
- How do I project two images simultaneously?
- How do I change the image source?
- How do I connect a USB device or camera to the projector?
- How do I connect my image source to the product?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- The product's status lights don't flash or turn on. What should I do?
- I see the message No Signal. What should I do?
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- I see a color cast over the projected image. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How can I improve the image quality?
- The image appears stretched when I project from my computer. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The displayed image is not rectangular. What should I do?
This document contains quick setup instructions for this product, and your Epson America, Inc. Limited Warranty.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains the Open Source Software License information for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(562) 276-4394
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Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720