- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- Does my product include any security features?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- I am unable to connect my Mac to my product. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How can I improve the image quality?
- The picture stalls, skips, or is pixilated when I play a movie using the wireless Movie Sending Mode in NS Connection. What should I do?
- How do I present images from a digital camera or a USB storage device?
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The
power light will not turn on. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- What accessories are available for my product?
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- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I present images from a digital camera or a USB storage device?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera or other device to my product?
- I can't connect to my product using NS Connection. What should I do?
- How do I set up a wireless connection?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
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- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
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The power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
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- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
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How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How can I improve the image quality?
- How do I select the image source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- Why are my images distorted when displayed with EasyMP?
- The image from my computer appears stretched when it's projected. What should I do?
- The picture stalls, skips, or is pixilated when I play a movie using the wireless Movie Sending Mode in NS Connection. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- How do I replace the lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- What is the storage life for an lamp?
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- The remote control doesn't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the USB Display feature and the remote control as a wireless mouse at the same time?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
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- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- Can I access my product from different operating systems on the same network?
- What is the maximum number of projectors that can be registered in EMP Monitor?
- Is the EMP Monitor software compatible with a Mac?
- My product show up in the EMP Monitor window. What should I do?
- What is the EMP Monitor software?
- I can't turn on my product with EMP Monitor. What should I do?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
Select the questions to view the answers
Select the questions to view the answers
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product include any security features?
- Can I change my product's network name?
- Is there a PC card slot in my product?
- Can I network my product using a WPS-compatible access point?
- When playing WMV8 or WMV9 video files in Movie Sending Mode can I use the fast-forward, rewind, or pause function?
- What is the maximum supported MPEG2 video resolution?
- Where can I find the serial number for my product?
- Where can I get the Quick Wireless Connection USB key for my product?
- When I run Slide show my JPG images are not switching automatically. What should I do?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What video resolutions are supported by USB Display?
- What is the maximum recommended USB cable length I can use to connect my product?
- What is the recommended length for VGA cables?
- Is it okay to move my product right after I shut it down?
- Does the USB port used by the optional wireless LAN module support other USB devices being attached to it?
