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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Does my product include any security features?
- I am unable to connect my Mac to my product. What should I do?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- How do I adjust my product settings for rear and/or ceiling placement?
- How can I improve the image quality?
- The picture stalls, skips, or is pixilated when I play a movie using the wireless Movie Sending Mode in NS Connection. What should I do?
- How do I present images from a digital camera or a USB storage device?
- The power light will not turn on. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- What accessories are available for my product?
- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I present images from a digital camera or a USB storage device?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera or other device to my product?
- I can't connect to my product using NS Connection. What should I do?
- How do I set up a wireless connection?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- The power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How can I improve the image quality?
- How do I select the image source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- Why are my images distorted when displayed with EasyMP?
- The image from my computer appears stretched when it's projected. What should I do?
- The picture stalls, skips, or is pixilated when I play a movie using the wireless Movie Sending Mode in NS Connection. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- How do I replace the lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- What is the storage life for an lamp?
- The remote control doesn't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the USB Display feature and the remote control as a wireless mouse at the same time?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- Can I access my product from different operating systems on the same network?
- What is the maximum number of projectors that can be registered in EMP Monitor?
- Is the EMP Monitor software compatible with a Mac?
- My product show up in the EMP Monitor window. What should I do?
- What is the EMP Monitor software?
- I can't turn on my product with EMP Monitor. What should I do?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product include any security features?
- Can I change my product's network name?
- Is there a PC card slot in my product?
- Can I network my product using a WPS-compatible access point?
- When playing WMV8 or WMV9 video files in Movie Sending Mode can I use the fast-forward, rewind, or pause function?
- What is the maximum supported MPEG2 video resolution?
- Where can I find the serial number for my product?
- Where can I get the Quick Wireless Connection USB key for my product?
- When I run Slide show my JPG images are not switching automatically. What should I do?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What video resolutions are supported by USB Display?
- What is the maximum recommended USB cable length I can use to connect my product?
- What is the recommended length for VGA cables?
- Is it okay to move my product right after I shut it down?
- Does the USB port used by the optional wireless LAN module support other USB devices being attached to it?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains projector and mount dimensional drawings in PDF format.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains quick setup instructions for this product.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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