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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I present images from an external drive or flash memory drive?
- Can my product do rear projection?
- I am having trouble projecting through a USB connection. What should I do?
- Why are my images distorted when displayed from a USB device?
- When I play a DVD movie on my Mac, the projected image is a box with a checkered pattern, but the computer monitor looks normal. What should I do?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I present images from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I connect a USB device or camera to my product?
- I am having trouble projecting through a USB connection. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my Tablet to my product?
- When I attach the HDMI to DisplayPort adapter from the HDMI output source to my product's DisplayPort input, there is no signal. What is wrong?
- How do I connect my iOS device to my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I attach other USB devices to the port for the wireless LAN module?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product indicates an error. What should I do?
- When I connect my product to my Mac with a USB cable, I get the message No Signal. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- What image size can be projected?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- Why are my images distorted when displayed from a USB device?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play a DVD movie on my Mac, the projected image is a box with a checkered pattern, but the computer monitor looks normal. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What are the software requirements for using the EasyMP Monitor software?
- Does the EasyMP Monitor software support OS X?
- What is the EasyMP Monitor software?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I install the USB Display software on my computer?
- When trying to open the built-in webpage of my product, I'm prompted for a User name and Password. What should I do?
- How do I change the default password that is used to log in to the web browser?
- Which files are supported for PC Free presentations?
- Which files are supported using my product's Slideshow feature?
- If I disconnect the USB cable that's connecting my product to my Mac while using USB Display, the USB Display icon in my Dock disappears and I am unable to close the program. How do I close it?
- The product does not turn on when I press the power button. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Can I change my product's network name?
- Is there a PC card slot in my product?
- The product does not power on/off at the specified time and date when I set a schedule to power my product on/off. What should I do?
- What is the RS232 command to retrieve my product's temperature status?
- Is it okay to move my product right after I shut it down?
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains an overview and basic and in-depth usage instructions for EasyMP Network Projection v2.80.
This document contains an overview and basic and in-depth usage instructions for EasyMP Network Projection.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an operation overview of using EasyMP Multi PC Projection utility.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about using EasyMP Network Projection and how to install the software.
This document contains an overview and basic and in-depth usage instructions for EasyMP Slide Converter.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document provides technical specifications for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
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For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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