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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- The product's light(s) indicate an error. What should I do?
- Which accessories are available for the product?
- How do I replace the lamp?
- I forgot the projector's password. What should I do?
- The displayed image is not rectangular. What should I do?
- How do I connect speakers to the product?
- How do I change the image source?
- How do I adjust the color for multiple projectors that project from the same source?
- Nothing projects on the screen. What should I do?
- There is no sound. What should I do?
- How do I connect a USB device or camera to the projector?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I connect speakers to the product?
- How do I connect my image source to the product?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- Will any wireless network adapter work in my product?
- How do I project images from a USB device or external drive?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- Is there a recommended sequence for turning on the projector and other equipment?
- What type of equipment can I connect to my product?
- How do I set my product settings for rear and/or ceiling placement?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I connect my projector to a Mac?
- How do I change the product's network name?
- Can I attach other USB devices to the port for the wireless LAN module?
- Vertical bands, static, or noise appear in the image. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- Nothing projects on the screen. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I change the image source?
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to the projector's Video port. What should I do?
-
How soon should I see an image after I press the
power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How do I enable Closed Captioning?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control to click through a slideshow presentation?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- The product's buttons don't work. What should I do?
- Can I access my product from different operating systems on the same network?
- Can I monitor or control my product from Windows Explorer on a Windows computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- How do I install the USB Display software on my computer?
- How do I set a password on my product?
- Which accessories are available for the product?
- I forgot the projector's password. What should I do?
- Does my product offer network monitoring and control capabilities?
- Does my product come with cables to connect to video or audio sources?
- The product won't go into sleep mode. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Saturday 7 am – 4 pm (PT)
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