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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I replace the lamp?
- How and when should I clean the lens?
- Can my product do rear projection?
- How do I set up a wireless connection?
- How can I improve the image quality?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- What are the different Color Modes used for?
- My audio is still playing when another image source is selected. What should I do?
- Nothing projects on the screen. What should I do?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I present images from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera or other device to my product?
- Can I use the USB TypeB port for both the USB Display function and remote mouse operation at the same time?
- I am having trouble projecting through a USB connection. What should I do?
- How do I set up a wireless connection?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- I'm having difficulty saving a static IP address on my product's Network Configuration screen. What is wrong?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
- Can I attach other USB devices to the port for the wireless LAN module?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product indicates an error. What should I do?
- The message Do you want to keep blocking this program? appears when I try to connect using the EasyMP Network Projection software in Windows XP Service Pack 2. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- Images saved on the flash drive are not playing in correct order on the slide show. What is wrong?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The product's buttons don't work. What should I do?
- The remote control doesn't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- How do I set a password on my product?
- What is the EasyMP Monitor software?
- After upgrading EasyMP Monitor on my computer, no projectors appear on the screen when I launch EasyMP Monitor. What should I do?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I install the USB Display software on my computer?
- If I disconnect the USB cable that's connecting my product to my Mac while using USB Display, the USB Display icon in my Dock disappears and I am unable to close the program. How do I close it?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- How should I transport my product?
- What are the different Color Modes used for?
- What accessories are available for my product?
- Can I connect my product to external speakers?
- What is my product's native resolution?
- How do I use the wireless projection feature?
- Which wireless security modes does my product support?
- Is there a PC card slot in my product?
- The product does not turn on when I press the power button. What should I do?
- What is the RS232 command to retrieve my product's temperature status?
- How do I control my product remotely over a network?
- Is it okay to move my product right after I shut it down?
This guide describes how to mount the short-throw projectors to a wall using the Epson wall mount. Also included are instructions for attaching the interactive module, which is only included with certain models.
This document will assist you with product installation and setup.
This document contains an overview of the product, usage instructions, and specifications.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This guide provides information for selecting a compatible mount.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720