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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- Part of my image is blurry or out of focus. What should I do?
- The product's light(s) indicate an error. What should I do?
- Which user replaceable parts or accessories are available for my product?
- There is no sound. What should I do?
- How do I connect speakers to the product?
- When and how should I clean or replace the air filter?
- How do I set up my projector?
- How do I replace the lamp?
- The remote control doesn't work. What should I do?
- How do I connect my image source to the product?
Select the questions to view the answers
Select the questions to view the answers
- How do I connect my image source to the product?
- How do I connect speakers to the product?
- How do I connect a USB device or camera to the projector?
- How do I set up my projector?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- Will any wireless network adapter work in my product?
- How do I project images from a USB device?
- Can I place the projector on a table instead of mounting it on a wall?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- How do I configure my product for rear and/or ceiling placement?
- Which type of equipment can I connect to my product?
- How do I connect a monitor to my product so I can view the same image on a monitor and a screen at the same time?
- How do I connect my projector to a Mac?
- How do I change the product's network name?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I mount my projector on the wall?
- How do I enter an IP address with the numeric keys on the remote control?
- Can I use the product over a remote IP or the Internet to transfer files?
Select the questions to view the answers
Select the questions to view the answers
- How do I change the image source?
- How do I project two images simultaneously?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Part of my image is blurry or out of focus. What should I do?
- Nothing projects on the screen. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- How can I improve the image quality?
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- How do I enable Closed Captioning?
- My image appears jittery or shaky when I project from a DVD player connected to the projector's Video (composite) port. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The projected image from a 16:10 projector does not fit on a 16:9 screen. What should I do?
Select the questions to view the answers
- How do I reset the lamp timer?
- How do I replace the lamp?
- How do I clean the projection window?
- When and how should I clean or replace the air filter?
- How should I clean the projector case?
- How do I clean the obstacle sensor?
- How should I transport the product?
- Can I access the lamp and air filter while the ceiling mount is installed?
- Can I access the lamp and air filter while the projector is mounted on the wall or ceiling?
Select the questions to view the answers
Select the questions to view the answers
- Can I access my product from different operating systems on the same network?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I get the latest software for my projector?
- Where can I find instructions on using the Epson iProjection software with a Windows or Mac computer?
- How do I install the USB Display software on my computer?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Which user replaceable parts or accessories are available for my product?
- How do I set a password on my product?
- I forgot the projector's password. What should I do?
- Does my product come with cables to connect video or audio devices?
- The product won't go into sleep mode. What should I do?
- Can I monitor or control my product over a network?
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Adapter Plate for Epson SMART Projectors
HTML
Get support information and documentation for the Adapter Plate.
ESC/VP Level 21 RS-232 Control Codes for Business Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Installation Guide - Ultra-Short Throw Wall Mount (ELPMB46)
PDF
This document will assist you with installation using the Ultra-Short Throw Wall Mount (ELPMB46).
Mounting Templates (ELPMB46 / ELPMB53)
PDF
Contains the templates to use when mounting a projector with either the ELPMB46 or ELPMB53 mounts. Be sure to use the mount that is compatible with your projector.
Note: For accurate placement, make sure you print these sheets at full size. Do not reduce or enlarge.
Operation Guide - EasyMP Multi PC Projection v2.10
PDF
This document contains an overview of using the EasyMP Multi PC Projection utility.
Operation Guide - EasyMP Network Updater v1.20
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - Epson Projector Management v5.10
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v2.20 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Product Specifications
PDF
This document provides technical specifications for this product.
Projector Mount Compatibility Guide
PDF
This guide provides information for selecting a compatible mount.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
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