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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- The product's light(s) indicate an error. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- How do I replace the lamp?
- Which user replaceable parts or accessories are available for my product?
- There is no sound. What should I do?
- When and how should I clean or replace the air filter?
- How do I connect speakers to the product?
- How do I set up my projector?
- The remote control doesn't work. What should I do?
- How do I connect my image source to the product?
Select the questions to view the answers
Select the questions to view the answers
- How do I connect my image source to the product?
- How do I connect speakers to the product?
- How do I connect a USB device or camera to the projector?
- How do I change the image source?
- How do I project two images simultaneously?
- How do I set up my projector?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I set a password on my product?
- Nothing projects on the screen. What should I do?
- How do I project images from a USB device?
- Can I place the projector on a table instead of mounting it on a wall?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- How do I configure my product for rear and/or ceiling placement?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I mount my projector on the wall?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
Select the questions to view the answers
Select the questions to view the answers
- Vertical bands, static, or noise appear in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Part of my image is blurry or out of focus. What should I do?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- How can I improve the image quality?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- My image appears jittery or shaky when I project from a DVD player connected to the projector's Video (composite) port. What should I do?
- The projected image from a 16:10 projector does not fit on a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
- How do I reset the lamp timer?
- How do I replace the lamp?
- How do I clean the projection window?
- When and how should I clean or replace the air filter?
- How should I clean the projector case?
- How do I clean the obstacle sensor?
- Can I access the lamp and air filter while the ceiling mount is installed?
- Can I access the lamp and air filter while the projector is mounted on the wall or ceiling?
Select the questions to view the answers
- The remote control doesn't work. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to click through a slideshow presentation?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- The product's buttons don't work. What should I do?
Select the questions to view the answers
- Can I access my product from different operating systems on the same network?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I get the latest software for my projector?
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- Which user replaceable parts or accessories are available for my product?
- I forgot the projector's password. What should I do?
- How should I transport the product?
- Does my product come with cables to connect video or audio devices?
- The product won't go into sleep mode. What should I do?
- What security measures does Epson recommend for its network products?
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Adapter Plate for Epson SMART Projectors
HTML
Get support information and documentation for the Adapter Plate.
ESC/VP Level 21 RS-232 Control Codes for Business Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Epson iProjection Business & Education Flyer
PDF
Epson iProjection Compatibility Fact Sheet
PDF
Installation Guide - Ultra-Short Throw Wall Mount (ELPMB46)
PDF
This document will assist you with installation using the Ultra-Short Throw Wall Mount (ELPMB46).
Mounting Templates (ELPMB46 / ELPMB53)
PDF
Contains the templates to use when mounting a projector with either the ELPMB46 or ELPMB53 mounts. Be sure to use the mount that is compatible with your projector.
Note: For accurate placement, make sure you print these sheets at full size. Do not reduce or enlarge.
Operation Guide - EasyMP Multi PC Projection v2.10
PDF
This document contains an overview of using the EasyMP Multi PC Projection utility.
Operation Guide - EasyMP Network Updater v1.20
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - EasyMP Network Updater v1.24
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - Epson Projector Management v5.40
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v3.xx (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Product Specifications
PDF
This document provides technical specifications for this product.
Projector Mount Compatibility Guide
PDF
This guide provides information for selecting a compatible mount.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Center Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4394
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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